Thank you for using our website. Your faith in us is significant to us and we are dedicated to shielding the privacy and security of your private data and info.
This document defines how we practice and process your private information, delivered in a comprehensible and transparent way. It also expresses to you how to gather us if you have queries regarding your private information, which we are more than content to answer.
This document describes how we use and process your personal data, provided in a readable and transparent manner. It also tells you how to contact us if you have questions about your personal data, which we are more than happy to answer. If you have ever used us before, you will know that we offer online travel-related services through our own websites and app, as well as through other online platforms such as partners’ websites and social media. All the information that follows applies to all these platforms.
Several platforms and one privacy policy
This privacy policy smears to any sort of data we gather via these platforms or other means linked to these platforms.
We might modify the privacy policy from time to time. Do not hesitate to approach this page frequently and you will know precisely where you stand. We will note the date that amendments were last prepared to this privacy policy at the bottom of this page, and any revisions will take significance upon posting.
If you settle with our privacy policy, then you’re all fixed to reserve your coming trip through us.
Who is responsible for your data?
When this policy remarks ‘’we’’, ‘’us’’, or ‘’our’’, it refers to this website.
We share your private information within our group firms for domestic purposes linking to organization centralization. In specific, we centralize the practicing of private info over the subsidiary fareswise.com global network, performing as a combined handler and chief formation for figures guard matters, and has passable internal strategies to guarantee that any data handling carried out in our assembly of corporations is made under the firmest security necessities and will be treated solely for the same drives for which the data had been gathered rendering to the valid laws.
Who is a data protection officer?
Data supervisors of the group of corporations have a mutual information guard officer who lookouts overall handling approved out with respect for your privacy and the appropriate guidelines at all times.
The data fortification officer is at your removal to answer all the queries you may have concerning the dispensation of your private data and the practice of your rights. Do keep in mind that we may inquire you to authenticate your identity and appeal before taking further action on your appeal.
Why do we gather your private info and which legal basis do we trust on?
Reservation through the purchase procedure, we ask you only for the personal documents that we require to convey to you with our consideration services to agreement travel products. This includes finishing and handling your reservation, directing you communications by email, call or SMS in relation to your reservation (e.g. validations, alterations, and reminders), letting us reply to your inquiries. Such communications could be achieved by us or by travel suppliers. The reservation procedure can be done on our website, our app, our client provision. We attempt to show to you the maximum applicable travel info and assist you in a modified way with your reservation and post-reservation.
Please keep in mind that the identification info we practice is going to be the email that you present in your reservation/account.
1) Legal basis: This processing is necessary for the performance of the contract.
2) User account: our users can generate a user version in our websites or apps. We practice such figures you give us to handle your account and with the objective to display you the best applicable travel reservation and post reservation experience, permitting you to do a number of suitable things. For further info, you can go with terms and conditions.
3) Other services: we may deal you with further travel-related services built on our role as a travel mediator. This privacy policy shall smear to such data processing built on other travel-linked facilities. During the contracting procedure, prior to or when filling in the statistics, we will update you if there is any specific info that you should know apart from the one previously shielded in this privacy policy.
4) Communications with you: there could be a number of reasons for different kinds of communications that we process where we get in touch with you.
5) Customer polls and surveys: you may be requested to submit a review on a trip you have reserved with us or to take part in the market study. In this previous circumstance, we will illuminate the private data gathered and how would it be used beyond.
This processing depends on our genuine commercial business concern to improve our facilities or on your accord.
6) Improving our services or developing new services: we also practice private information for analytical drives. This is part of our drive to improve the user involvement, but can also be used for analysis drives, troubleshooting and to progress the functionality and worth of our online travel facilities. The main aim here is to enhance our online platform to your requirements, creating our site easier and more pleasing to customs. We attempt to use anonymized information for these systematic drives.
This processing depends on our genuine marketable business concern to recover our facilities.
7) Legal purposes: Finally, in certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, to enforce our terms, or to comply with lawful requests from law enforcement.
This processing relies on legal obligation compliance.
We do not make mechanized choices grounded on profiles, beyond the authentic anticipation of scams on the internet and the customization of your user involvement, promotion, and marketing. In any case, such a mechanical judgment will not crop lawful effects or likewise meaningfully affects you.
What kind of personal data do we collect?
The personal data that we may collect about you broadly fall into the following categories:
1) Information you provide us.
2) Information that we automatically collect from your use of our services
We practice this data, as well as the private information, provided defined hereinafter, to examine traffic, deliver you with social media linked services, tailor advertising, improve quality and modify your explorations, to avert and sense fraud. We will share it with third parties; where some of them, such as paying suppliers and financial institutions (fraud detection, deterrence, or chargeback purposes) could be acting as autonomous data handlers. If you sign up for our website using our social media count, tie your account on our website to your social media account, or practice certain other social media types of ours, we may ingress data concerning you via that social media source in accord with the provider’s guidelines. The data may comprise your name, email address, profile picture, gender list of friends, and other info that you allow us to obtain.
3) Information we collect from third parties
We legitimately once in a while attain private data about you from business associates and further sovereign third-party bases (e.g. contact info such as email, purchase, or demographic gen).
Who will be the recipients of your personal data?
In certain circumstances, we will share your personal data with third parties:
How do we protect your personal data?
Surrounded by the further processes (e.g. procedures, internal guidelines, awareness, etc.), we can regroup the chief protection action we take:
1) Security measures: while no online service can assure complete security, we implement sensible measures to guard your private data’s privacy, truthfulness, and obtainability (e.g. averting unofficial access or misuse of your figures, employing technical and physical limitations for retrieving and consuming private info, using firewalls, etc.)
2) Retention procedures: we will keep your individual info for long as we consider it essential to permit you to custom our facilities, to deliver our services to you, to comply with the valid and appropriate laws, resolve differences with any parties, and else as essential to permit us to conduct our business (comprising, to sense and avert fraud or other prohibited activities). All subjective data we maintain will be subject to this privacy policy. If you have any queries about a particular retention period for certain types of private data we practice about you, do connect with us.
How can you control the personal data you have given to us?